Privacy Policy

We respect your privacy and protect your data. This policy explains what we collect, how we use it, and the choices you have.

Last reviewed 12 August 2026.

Data we collect

• Account data: name, email, and authentication identifiers.
• Roster data: staff names, shifts, leave, events, and team structure.
• Usage data: app interactions, device type, and diagnostics.
• Cookie data: consent choice and anonymous site analytics identifiers.
• Billing data: managed by our payment provider. We do not store full card details.

Google OAuth

When you sign in with Google, we receive your email address and basic profile information. This is used only to create and secure your account.

How we use data

• Authenticate users and secure access.
• Deliver roster features and sync across devices.
• Improve performance, reliability, and support.
• Process billing and subscription status.

Why roster data is sensitive

Rosters can reveal working patterns, availability, absence, team structure, and internal responsibilities. We treat this as operational data that should be used only to provide the service, support the account, maintain reliability, and meet legal or security obligations. Public website pages do not display private roster data.

AI features (RC AI)

RC AI is an optional in-app assistant that answers roster questions and can update your roster on request. When you use a cloud-powered RC AI feature, the app sends the following to Anthropic's Claude AI model, hosted on AWS Bedrock (a third-party AI service):

• The message or request you type.
• Relevant roster data needed to answer it: staff names, shifts, leave, tasks, and health/coverage scores.
• Content from the notebook or screen you're viewing, if relevant to your request.

This data is sent only to generate the reply or suggestion you asked for. Anthropic does not use this data to train its models. We do not send this data to any other AI provider. The app asks for your explicit permission the first time it would use cloud AI, and shows who the data goes to and what is sent before you agree. You can decline and use RC AI's on-device mode instead — which answers common questions locally without sending data to any AI provider — and you can change this choice at any time in Settings → RC AI Routing.

Service providers

We use service providers for hosting, authentication, email delivery, billing, analytics, diagnostics, advertising, and support operations. These providers process data only where needed to deliver their part of the service. We do not sell personal data.

Cookies

We use essential cookies to keep the site functional, analytics cookies to understand how people use the public pages, and advertising cookies when ad delivery is enabled. You can accept or decline non-essential cookies via the banner shown on the site.

Cookie policy

For a fuller explanation of cookie categories, consent controls, and advertising partners, see the Cookie Policy.

Advertising

The Roster Champion marketing website (rosterchampion.com) uses Google AdSense to display advertisements. Google AdSense uses cookies and device identifiers to serve ads based on your prior visits to this website and other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet. You may opt out of personalised advertising by visiting Google Ads Settings. For more information on how Google uses data collected through advertising, see How Google uses information from sites or apps that use our services.

Advertising is limited to eligible public content pages. We do not intentionally serve Google display ads on account sign-in callbacks, billing checkout/success/cancel pages, private roster workspaces, or the secure app shell. Google consent mode is set to deny ad storage, ad user data, ad personalisation, and analytics storage by default. If you accept non-essential cookies, the site updates that consent state and may show ad slots on eligible public content pages.

The Roster Champion mobile apps (iOS and Android) use Google AdMob to display ads to free-tier users. AdMob may use your device's advertising identifier to personalise ads. You can reset or opt out via your device privacy settings. Subscribing to any paid tier removes all in-app advertising.

Public content and private account areas

Public articles, Topics pages, product pages, and policy pages are designed to be readable without login. Private app screens, authentication callbacks, workspace pages, and checkout result pages are functional pages rather than public articles. We keep advertising away from those pages and mark thin utility screens so search engines do not treat them as editorial content.

Sharing

We do not sell personal data. We share data only with service providers required to run the app (e.g., hosting, billing, advertising, and — only when you use cloud RC AI features and have agreed to it — Anthropic, our AI service provider, as described above).

Security

Data is encrypted in transit and at rest. Access is controlled with role-based permissions.

Retention

We retain data while your account is active and as needed to provide the service. You can request deletion at any time.

Your choices

• Access and update your profile information.
• Request account deletion from within the app.
• Control sharing via access codes and permissions.
• Accept or decline non-essential cookies through the cookie banner.
• Contact us if you need help locating or correcting account data.

Contact

For privacy requests, contact support@rosterchampion.com and use "Privacy request" in the subject line.